New ‘Add to Cart’ button added on WhatsApp, shopping experience will be better

WhatsApp has introduced a new ‘Add to Cart’ button on the app, which is going to make the shopping experience even better on the instant messaging platform. Recently, the Facebook-owned company introduced a ‘shopping button’ in the app, through which users can easily browse the catalog of businesses on the platform and place their orders. At the same time, through the ‘Cart’ feature, WhatsApp has taken a step further to improve the shopping experience on the platform. In this feature, users can view different products, place their order by creating an order in the card and can also pay for the order through WhatsApp Pay.

WhatsApp latest Update An ‘Add to Cart’ button has been added, through which users can browse the catalog of WhatsApp Business accounts available on the app. Through this new button, users can add multiple items to a cart from a merchant and place their order by sharing it with the merchant.

Like any other e-commerce website or mobile app, WhatsApp also gives users the option to remove a product list after adding it to the cart. Users can click on the New icon while browsing the business account’s catalog to see all the items they have added to their cart.

Once the item is added to the cart, a single message is shared to the seller linked to the WhatsApp Business account. The seller then replies confirming the order. The payment process can also be completed through WhatsApp Pay, after which the delivery process starts. WhatsApp has also introduced ‘Open for Business’ sticker packs for merchants, which can be used to promote businesses with groups and chats on the platform.

Using the cart feature, users can place orders for multiple items in a single message, and WhatsApp has also made it easier for business accounts to manage orders.

This new experience of WhatsApp has been made live for global users.