TELECCOM Companies to Pay Heavy Penalty for Wrong Reporting of Spam Calls and Messages, TRAI RULE, Bharti Airtel, Reliance Jio

Spam calls and messages have increased rapidly over the years. Some measures have been taken by the Telecom Regulatory Authority of India (TRAI) to curb this problem. Under the new TRAI rules, telecom companies giving wrong reports of spam calls and messages will be fined.

simultaneously Trai It has made it mandatory for all telecom companies to analyze calls and SMS based on high number of calls, short duration of calls and low ratios of outgoing calls from incoming calls. This will allow spammers to be identified soon. The provision of graded penalty has been implemented by amending the Telecom Commercial Communications Customer Preference Regulations (TCCCPR). It will put a penalty on telecom companies on the wrong report of spam calls and messages. Under the new rules, telecom companies will have to pay a penalty of Rs 2 lakh on first violation, Rs five lakh on second violation and Rs 10 lakh on each violation.

At the end of last year, TRAI imposed a fine of about Rs 12 crore on telecom companies for failing to deal with spam calls and messages. By adding the previous fine, the total amount of fine is about Rs 141 crore. TRAI has requested the Telecom Department (DOT) to recover the fine. The new rule called TRAI’s message tracity has been implemented from December 11. This rule will help reduce spam messages.

From the person sending messages from the new system to its delivery can be tracked. With this, telemarketers and other parties will be able to find out in sending messages. TRAI had said that this rule would not delay in getting important messages like One-Time Password (OTP). OTP is used for banking and other services. In the new system, such promotional and spam messages will be blocked which have not been sent by registered firms. Many firms have registered for this. Recently, Bharti Airtel had said that more than 8 billion spam calls have been warned on her network. The company launched a solution related to Artificial Intelligence (AI) to deal with the problem of spam calls and messages.