Man Calls OTT App Customer Care Number Lost Rs 1.5 Lakh Heres All Details
TOI’s AccordingAnirudh (name changed), a resident of Basaveshwaranagar in West Bengaluru, told the police that he was duped of Rs 1.5 lakh on January 27. Anirudh had a subscription to the OTT app, but was facing problems in streaming his TV content. In such a situation, he decided to complain to OTT customer care and searched for the number on the internet.
He says that he found the customer number of an OTT company on a webpage. On dialing the number, the person said that a company official would contact him in some time and disconnected the call.
Accordingly, Anirudh received a call from another number. This time too the caller introduced himself as an executive of an OTT company and collected information about his subscription. Later, the caller behaved as if he was investigating the problem in the system and told Anirudh that he would have to pay Rs 10 (as recharge) to solve the problem.
The report further states that the scammer sent a mobile number to Anirudh and said that top-up recharge has to be paid on that number. He asked Anirudh to open his digital payment app and enter the mobile number in the option to transfer money to mobile number. Then he asked Anirudh to enter the first five digits of his mobile number in the amount section and his name in the note section.
When Anirudh asked the scammer why five digits of the mobile number have to be entered in the amount section, the scammer said that this is the process of top-up recharge. After Anirudh entered the first five digits of the phone number, i.e. 97,411, the same amount of money was debited from his account.
According to the report, Anirudh got nervous when the money was deducted and he wanted to know why the money was deducted from his account. The scammer claimed that this was due to a technical issue and promised that the money would be credited back to their account.
The scam did not stop here, after this the scammer allegedly made Anirudh download a remote desktop app from Google Play and while talking to him, withdrew an additional Rs 49,989.
After this, when he got wind of the scam, he complained about it to the bank after disconnecting the call. His bank account was frozen, but the police say that due to the complaint being filed after about seven days, it is now difficult to trace the criminals. However, the police have registered the case and investigation has been started.
Recently, another case related to OTT came to light, where a woman claimed to have lost Rs 12 lakh after falling into the trap of earning money by watching OTT content on YouTube. The woman told the police that a person told her about a scheme to earn money by watching OTT content on YouTube. She was promised that if she liked the content and invested more or could bring in more viewers, she would earn more.
