Telecom Companies Shows Disappointment Over Rules of Trai to Prevent Spam, Bharti Airtel, Reliance Jio

Spam calls and messages have increased rapidly over the years. The Telecom Regulatory Authority of India (TRAI) has taken some measures to curb this problem. Under the new TRAI rules, a penalty will be imposed on telecom companies if failed to stop spam. Large telecom companies like Reliance Jio and Bharti Airtel say that these rules will not solve some apprehensions.

Cellular Operators Association of India (COAI), organization of private telecom companies (COAI) Said It is, “A detailed perspective is needed to deal with this problem effectively.” Penalty on telecom companies is not a solution. This will not solve the major issue of preventing unwanted commercial communications. If there is a need to apply such a penalty, then it should not be put on telecom companies, but the spam calls and messages should be applied.

Under the new TRAI rules, a penalty will be imposed on telecom companies giving wrong reports of spam calls and messages. Along with this, TRAI has also made it mandatory for all telecom companies to analyze calls and SMS based on high number of calls, short duration of calls and low ratios of outgoing calls from incoming calls. This will allow spammers to be identified soon. The provision of graded penalty has been implemented by amending the Telecom Commercial Communications Customer Preference Regulations (TCCCPR). In this, a penalty will have to be paid on the wrong report of spam calls and messages on telecom companies.

Under the new rules, telecom companies will have to pay a penalty of Rs 2 lakh on first violation, Rs five lakh on second violation and Rs 10 lakh on each violation. Coai has reported that communication apps such as WhatsApp and Telegram have not been included in the scope of new rules. The amount of spam has also increased on these apps. Due to this, financial crimes are also increasing rapidly. A new rule called TRAI’s message tradition has also been implemented. This rule will help reduce spam messages. From the person sending messages from the new system to its delivery can be tracked.